Boulder Sewage Cleanup and Basement Flooding Services

FAQ’s for Dealing with Sewer Backups at a Home or Business

What are the first steps I should take if I discover a sewer backup at my home or business?

If you discover a sewer backup, immediate action is essential to minimize damage and health risks. Here’s what you should do:

• Safety First: Avoid contact with sewage as it can contain harmful bacteria and viruses. Wear protective clothing (gloves, boots, masks) if you must be in the area.
• Stop Using Water: Cease using all water in your home or business to prevent worsening the backup. This includes flushing toilets, running faucets, and using washing machines or dishwashers.
• Turn Off Electricity and Gas: If the backup involves water that may come into contact with electrical outlets, appliances, or gas lines, turn off the electricity and gas at the main supply if it’s safe to do so.
• Contact Professionals: Call a local plumber (like Emergency Plumbing Pros of Boulder) to assess and address the cause of the backup. You may also need to contact a professional cleaning service (like Services Pros of Boulder) to safely clean and disinfect the affected area.
• Notify Your Insurance Company: Report the incident to your insurance company as soon as possible to understand your coverage and start the claims process.

How can I prevent future sewer backups?

Preventing sewer backups involves regular maintenance and being mindful of what goes down your drains. Here are some tips:

• Regular Maintenance: Have your sewer line inspected and cleaned by a professional every 18 to 22 months. They can remove blockages and check for potential issues.
• Dispose of Waste Properly: Never flush anything other than human waste and toilet paper. Avoid pouring grease, oil, and food scraps down your kitchen drain.
• Install a Backwater Prevention Valve: This valve, installed into the sewer line in your basement, allows sewage to go out but not back in. It’s a critical preventative measure, especially in areas prone to backups.
• Manage Tree Roots: Tree roots can invade and block sewer lines. Consider removing trees near your sewer line or using root barriers to protect your pipes.

 Who is responsible for the sewer backup damage?

The responsibility for sewer backup damage can vary depending on the cause of the backup and local regulations:

• On Your Property: If the backup is caused by blockages or issues within your property’s private sewer line, typically, the property owner is responsible for the cleanup and repair costs.
• Municipal Sewer System: If the backup is due to a failure or blockage in the municipal sewer system, the local government may be responsible. However, proving this can be complex, and municipalities often have specific conditions under which they accept liability.
• Insurance Coverage: Your homeowner’s or business insurance policy may cover sewer backup damage. However, coverage varies widely, and some policies require an additional rider for sewer backup damage. Review your policy and consult your insurance agent for specific coverage details.